STORE FAQ

HOW OFTEN DO YOU SHIP OUT ORDERS?

• I personally package and ship every order, and with a busy work schedule I ship out every 2 weeks. These days are usually the second and last Fridays of the month.

TRACKING ISN’T UPDATED/ WHERE IS MY PACKAGE?

• Sometimes tracking info isn’t always accurately updated. If you haven’t received your order within 4 weeks of it’s shipment date, please contact me at ——- and I’ll work with the carrier to find your order. If it’s lost, I’ll make sure to replace it

MY ORDER ARRIVED DAMAGED.

• I do my best to ensure every package is prepared for a safe journey to your location, but sometimes the shipping carriers can still be rough with things. Though I can’t control how they handle the packages, I can happily offer a free replacement (shipping fees still apply). Please check out the REPLACEMENT ITEM for further info.

If you have any other questions regarding the store or your purchase, you can contact me at ————

Hopefully I’ve answered your question, otherwise, thank you for purchasing from me!

Your support allows me the freedom to bring my ideas into reality, and keeps me creating in this space. 

- Nino